Shipping Policy
Thank you for shopping with us! We strive to provide a smooth and reliable shipping experience. Please review our shipping policy below:
1. Order Processing Time
Orders are typically processed within 1-3 business days after payment has been confirmed. Orders are not processed on weekends or holidays. You will receive an email notification once your order has been processed and shipped.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping costs are calculated at checkout based on the selected shipping method and delivery location.
3. Shipping Rates
Shipping rates are calculated based on your order's weight, size, and shipping address. You can view the shipping cost during the checkout process.
We also offer free shipping on orders over $75 within the United States.
4. International Shipping
We currently offer international shipping to the following countries: Canada and Europe. International shipping rates and delivery times vary depending on your location. Any customs fees, taxes, or duties are the responsibility of the customer.
5. Shipping Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order using the provided tracking number on the carrier’s website.
6. Address Accuracy
Please ensure that the shipping address is correct before completing your order. We are not responsible for lost or delayed shipments due to incorrect or incomplete address information. If there’s an error with your shipping address, please contact us as soon as possible.
7. Lost or Damaged Items
We take great care in packaging your order, but in the event that your order arrives damaged or is lost during shipping, please contact us within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.
8. Shipping Delays
While we strive to ensure timely delivery, occasional shipping delays may occur due to factors beyond our control, such as weather, holidays, or carrier issues. We cannot be held responsible for delays caused by these factors.
9. Returns & Exchanges
Please refer to our Returns and Exchanges Policy for information on how to return or exchange items purchased from us.